In case you missed the memo, there is a chatbot revolution waiting in our immediate future that promises to change almost every aspect of our lives. Whether we are attempting to book a major meeting or treating ourselves to a new winter wardrobe, it seems a new generation of virtual friends are already on hand to ensure we get everything we want but not necessarily need.
Intelligent virtual assistants often called chatbots, are becoming essential when it comes to employee or customer experience. Although they have been around for nearly a decade, recent advances in Machine learning (ML) and Natural Language Processing and the abundance of cheap computing in the cloud have brought this technology to the fore.
What is strategy? It’s a question we all battle with, and at the latest Omobono Business Breakfast strategy was on the menu.
As consumers, our expectations have changed dramatically in a very short space of time. We can now watch a TV show or movie regardless of our location by seamlessly drifting from our smartphone, tablet, laptop or even the humble television set. Ultimately we all use different devices. But, we also expect the same experience both online and offline.
The Olympics wrapped up a few weeks ago, and suffice it to say we’ve all been treated to an array of superhuman feats. From Usain Bolt’s 9-medal streak, to the show of solidarity by runners Nikki Hamblin and Abbey D’Agostino, there was no shortage of incredible moments to take in.
Pokémon Go has proved to be an incredible phenomenon in 2016. Over 100 million people have downloaded the game in only two months. Experts are desperately trying to unpick the secrets of why it has been so successful. Meanwhile, critics warn interest is already waning, and the popular game is past its peak.
The results are in and we are thrilled to announce that we have been ranked in the Top 3 Elite for The Drum’s 2016 Independent Agencies Census (for agencies with between 51 and 99 staff).