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Marketers love buzzwords. KPIs. Artisan. Synergy. Millennial. Disruptive. Innovation. Cutting Edge. Trending Now. Customer-Centric. And the list goes on.
Omobono doesn’t often let me out to write blogs but I seem to have slipped this one past the editorial committee. Before they realise and delete this I want to write (mercifully) briefly about changes I am noticing in User Experience.
We are living in the age of digital disruption. For many, the transformation from the old way of doing things to more productive and efficient methods already feels like a very long roller coaster ride.
In today’s technology-enabled world, it’s not only the workplace that’s changing, so to is the workforce. All too many companies are struggling to update their performance management process to keep abreast of these emerging cultures and expectations. Those that adapt at speed will benefit from a fresh influx of talent and capabilities. Those that fail to keep up, will experience a steep and steady decline in engagement, and the loss of their competitive advantage.
Yesterday, at lunch, I was listening to a group of people at the next table talking about their work. This group could have worked at almost any company under the sun. They were a motley crew, dressed for a modern, casual workplace; men and women, spanning the best part of 20 years.
At 37 I feel able to review my work life so far and to reflect on what I have learnt. Having worked in theatre, events, festivals, education and now in agencies every path I’ve travelled I can look back on with the wonder of hindsight and examine what each of these roles added to the person I am now, as a professional.